• How do I manage my Investor Profile?

  Once you have qualified to hold EGX via the Qualification Portal, you will be able to login to the Investor Portal using the same email address and password used during qualification. After signing in, you will be able to manage your profile, and see your holdings. As a company registered in Labuan (Malaysia), Enegra is required by the Labuan FFeatured

• How do I update my contact information?

  Please login to the Investor Portal to update the contact information and other details for your Investor Profile, using the email address and password you originally used when subscribing for EGX or qualifying your wallet. If you do not remember your password for the Investor Portal, please use the forgot my password function. As a company registered in Labuan (MalaysFew readers

• How can I view EGX in MetaMask?

  EGX needs to be added to a MetaMask account before balance can be viewed or transfers made using MetaMask.Some readers

• Should I use a hardware wallet for EGX?

  Unlike digital currencies such as BTC, EGX are a security. They are a digital representation of the rights to an asset, in this case the equity of Enegra. The regulating authority in Labuan (Malaysia), where EGX are issued, the Labuan Financial Services Authority (LFSA), requires that they are treated as such. This treatment means that holders have certain rights and obligations. For examplFew readers

• How do I change the wallet linked to my Investor Profile?

  Currently, you are unable to edit the wallet address linked to your Investor Profile after qualifying to hold EGX via the Qualification Portal. If you need to change your wallet address, you will need to emailing the Enegra Investor Relations team at investor@enegragragroup.com and request a token recovery (/en/artiFew readers

• What should I do if I lose access to my wallet or if it is compromised?

  If you have lost access to the wallet associated with your Investor Profile that is qualified to hold EGX, or if you believe it is compromised, the Enegra Investor Relations team can assist by performing a Token Recovery for you. Token Recovery is an automated process that performs the following steps: Qualifies a new wallet address and associates it witFew readers

• Why can't I login to the Investor Portal?

  You will need to have an account created on the Investor Portal before you are able to login and manage your profile. As it is a security representing the equity of Enegra, you need to pass KYC/AML checks and get your wallet qualified in order to hold EGX. If youFew readers

• How can I change the email address for my investor Profile?

  You are currently unable to change the email address associated with your investor profile in the Investor Portal. This function is being worked on and will be released soon. In the meantime, if you need to change your email address, please contact us.Few readers

• What is Enegra's dividend policy?

  The board of directors of Enegra will declare a dividend at their sole discretion, and when the company's operations result in realised net income and surplus cash. Any dividend will be announced to the market and paid on an annual basis in arrears, taking into account the company's forecast expenditure for the following 12 months. When a dividend is declared, all EGX token-holders will be notified.Few readers